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Building What Matters
The Critical Role of Feedback in Meeting User Needs
Kiran Maadamshetti, FMVA®, CSPO®, CBE®
February 13, 2025
Creating a successful product isn’t just about having a great idea or implementing cutting-edge technology. It’s about solving problems for your users in a way that resonates with their needs and expectations. A critical part of this process is feedback — a tool that can transform a product into something truly valuable. Let’s dive into why feedback is so important, especially during an internal beta launch, and how it shapes user experiences.
Why Feedback Matters in Product Management
When you're building a product, it’s tempting to focus solely on your vision. But here’s the reality: your product is not for you. It’s for your users. Understanding how they feel, interact, and experience your product is crucial to creating something impactful.
As one insightful principle goes:
"Create what they understand, then deliver it. Don't create what you want to create. Create what users need."
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